We all know that the true value of any policy is only realized when its time to make a claim. It’s then, more than ever, that you need to trust your broker to service your needs above all others.
Our in house claims department is trained to take the annoyance off your hands. We can deal direct with your insurance company and follow your claim through from inception to settlement.
We understand how precious time can be and how delays can impact your business. That’s why we commit to providing experienced staff who can act swiftly and with impeccable accuracy on your behalf.
All losses or incidents which may result in a claim are to be reported as soon as practicable after the event to IPS.
The first notification should be by telephone, email or fax.
When lodging your claim, please provide as much detail as possible. The more complete your claim is, the faster we can process everything.
There are a number of things you must do immediately:
We are here to action your claim and minimise your loss.